Help & Support Center
For immediate technical assistance, please call us at (650) 382-1020.
What is Copia?
Copia™ is a tech-enabled food recovery company. We are on a mission to end hunger by instantly matching businesses and events with surplus food to those in need. Through our web and mobile platform, customers can request pickups of your excess food. Our Food Heroes (drivers) pickup and deliver the food to local shelters, after school programs, and other nonprofits.
↑ Back to topWhere does Copia™ operate?
Copia™ is Headquartered in San Francisco, California and is operational in all 50 U.S. States and Vancouver, British Columbia.
↑ Back to topWhat kind of food do you accept?
We accept all edible food. Our technology tracks the types of food donated, ensuring your surplus is dispatched to the best-matched non-profit in Copia’s network.
↑ Back to topDoes Copia™ charge for its services?
Copia™ is a for-profit subscription service. We charge monthly fees for access to our waste tracking software, tax deductions, marketing and recovery services. We also believe solving food waste and hunger at scale requires a for-profit, sustainable solution. Please contact us for more information on Copia™ pricing.
↑ Back to topWhat benefits do I get as a customer?
Is it safe to share my excess food?
Federal and State laws, along with Copia’s industry leading practices, protect customers from civil and criminal liability when sharing excess food:
A sharing economy is only as strong as the infrastructure which holds it together, which is why Copia™ is so committed to security. Your financial information is managed securely on our behalf by Braintree, a globally trusted payments company that has been certified a PCI Service Provider Level 1 by Visa. We serve our website over HTTPS, enabling your browser to communicate with our server over a secure channel.
Who is eligible to receive surplus food?
You must be a verified 501(c)3 nonprofit organization to receive surplus food through Copia™.
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